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Now in paperback, the national bestselling riches-to-rags true story of an advertising executive who had it all, then lost it all—and was finally redeemed by his new job, and his twenty-eight-year-old boss, at Starbucks.
In his fifties, Michael Gates Gill had it all: a mansion in the suburbs, a wife and loving children, a six-figure salary, and an Ivy League education. But in a few short years, he lost his job, got divorced, and was diagnosed with a brain tumor. With no money or health insurance, he was forced to get a job at Starbucks. Having gone from power lunches to scrubbing toilets, from being served to serving, Michael was a true fish out of water.
But fate brings an unexpected teacher into his life who opens his eyes to what living well really looks like. The two seem to have nothing in common: She is a young African American, the daughter of a drug addict; he is used to being the boss but reports to her now. For the first time in his life he experiences being a member of a minority trying hard to survive in a challenging new job. He learns the value of hard work and humility, as well as what it truly means to respect another person.
Behind the scenes at one of America’s most intriguing businesses, an inspiring friendship is born, a family begins to heal, and, thanks to his unlikely mentor, Michael Gill at last experiences a sense of self-worth and happiness he has never known before.
Watch a QuickTime trailer for this book.
- Sales Rank: #49676 in Books
- Published on: 2008-09-02
- Released on: 2008-09-02
- Original language: English
- Number of items: 1
- Dimensions: 7.10" h x .70" w x 5.00" l, .43 pounds
- Binding: Paperback
- 272 pages
From Publishers Weekly
The son of New Yorker writer Brendan Gill grew up meeting the likes of Ezra Pound and Ernest Hemingway. A Yale education led to a job at prestigious J. Walter Thompson Advertising. But at 63, the younger Gill's sweet life has gone sour. Long fired from JWT, his own business is collapsing and an ill-advised affair has resulted in a new son and a divorce. At this low point, and in need of health insurance for a just diagnosed brain tumor, Gill fills out an application for Starbucks and is assigned to the store on 93rd and Broadway in New York City, staffed primarily by African-Americans. Working as a barista, Gill, who is white, gets an education in race relations and the life of a working class Joe . Gill certainly has a story to tell, but his narrative is flooded with saccharine flashbacks, when it could have detailed how his very different, much younger colleagues, especially his endearing 28-year-old manager, Crystal Thompson, came to accept him. The book reads too much like an employee handbook, as Gill details his duties or explains how the company chooses its coffee. Gill's devotion to the superchain has obviously changed his life for the better, but that same devotion makes for a repetitive, unsatisfying read. Photos not seen by PW. (Sept.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
From Booklist
*Starred Review* Yale graduate, prosperous ad exec: Gill has it all. Then he turns 60 and finds himself precipitously bounced from his job and saddled with the triple threats of a ruined marriage, an unexpected newborn, and a brain tumor. Despairing at the prospect of looming poverty, he stops at a Manhattan Starbucks to comfort himself with a latte. By chance he sits down next to Crystal, a young African American woman recruiting new workers for the coffee giant, and she offers him a job. Almost as an act of desperation, he accepts, and he dons the uniform of a barista-in-training at an Upper West Side Starbucks. This son of privilege who had hobnobbed with Queen Elizabeth, T. S. Eliot, and Jackie Onassis, now keeps daily company with a diverse crew of brash young New Yorkers for whom Starbucks' progressive employee benefits and demanding, inspiring standards of public service offer hope. Gill starts at the bottom, cleaning the bathroom, and he has trouble mastering the cash register. Over the months he learns to deeply respect Crystal, to appreciate the mutual support of his coworkers, and to genuinely cherish the passing parade of customers, each unique. To his own astonishment, he realizes that he actually looks forward joyfully to every hectic, exhausting workday. Other corporate giants can only envy the sheer goodwill that this memoir will inevitably generate for Starbucks. What a read. Knoblauch, Mark
Review
"A great lesson in finding your highest self in the unlikeliest of places-- proof positive that there is no way to happiness-- rather, happiness is the way."
Wayne Dyer, author of "Inspiration: Your Ultimate Calling"
"I like my Starbucks, but I loved this book. It hit me emotionally and intellectually, right in the gut. The message, what the world needs to embrace most, made my cup runneth over!
Dr. Denis Waitley, author of "The Seeds of Greatness"
""How Starbucks Saved My Life" is based on the simple idea that down-to-earth, humbling labor can help you re-orient your values and priorities and give you new life. It will speak to anyone in need of radical surgery on their worldview, and that includes most of us. Sit down with a cup of coffee and this book and entertain yourself toward enlightenment."
Thomas Moore, author of "Care of the Soul, Dark Nights of the Soul," and "The Worth of Our Work"
aIn the best tradition of "The New Yorker," "How Starbucks Saved My Life" is one great read.a
a"The Wall Street Journal"
aAn intriguing look behind the counter of one of the worldas most recognizable brands.a
a"The Christian Science Monitor"
a"How Starbucks Saved My Life" works as an interesting memoir of one manas transformation. But it could also work as a wake-up call to corporate America.a
a"Minneapolis Star Tribune"
?In the best tradition of "The New Yorker", "How Starbucks Saved My Life" is one great read.?
?"The Wall Street Journal"
?An intriguing look behind the counter of one of the world's most recognizable brands.?
?"The Christian Science Monitor"
?"How Starbucks Saved My Life" works as an interesting memoir of one man's transformation. But it could also work as a wake-up call to corporate America.?
?"Minneapolis Star Tribune"
Most helpful customer reviews
0 of 0 people found the following review helpful.
This is a simple and sweet read. The author is sometimes a bit over-the-top ...
By Noames99
I wanted to give 4.5 stars but since that wasn't possible I felt 5 was most appropriate. This is a simple and sweet read. The author is sometimes a bit over-the-top in his self-deprecation (he can be awfully unforgiving of his faults, flaws and mistakes!) but he was so genuine that I couldn't help but find myself really liking him. It was Mr. Gill's sincerity and vulnerability that won me over and I found myself feeling truly invested in his journey.
*SPOILER ALERT* I had expected some sort of lottery win-type of ending, where the hero is restored to his former glory, or whatever, but it was satisfyingly "normal". It was Mr. Gill's sincerity and vulnerability that won me over and I found myself feeling truly invested in his journey.
0 of 0 people found the following review helpful.
a good read if you need to believe in people again
By Speedreader
I had to review this book because the people on Amazon who gave it one star seem a little harsh in their criticism. Yes the book is about 63 year-old Michael Gill who hangs out at the Starbucks and eventually gets a job there. Sounds simple enough, right? But remember - the man is 63 years old, has been in upper-management practically his whole life, and his family comes from money. In other words, the man has the outlook of society owing him - not necessarily the other way around. This is where Starbucks comes in.
I found the book to be delightful. The only issue I had with it were that the people that worked at the Starbucks were so friendly! I have not experienced this at the majority of Starbucks I've been to. And, having worked in retail most of my life, I could relate how nerve-racking it can be to run a register for the first time (remember the man is 63) and I can't imagine what it would be like to make drinks with people shouting things at you - let alone trying to be friendly to the customers.
I found this book to be a heart-warming story about a rich man who finds that there is another side to people & how they live their lives besides what he's known his whole life. I found the writing to be normal- just like a guy who hangs out at the Starbucks - and I found the editing to be well done. The book gives you hope in people & how an ordinary day can change your life for the better.
In the acknowledgements the author gives a thanks to Tom Hanks who played his character in the movie version of the book. I Googled it & it currently sites the movie as in development. Tom Hanks would be a perfect person to play Michael Gill. I just hope that the movie sticks to the books' facts.
0 of 0 people found the following review helpful.
An Enjoyable Read
By beryl byrd
As a Starbucks partner of about the same age as MGG was when the book was written, I could empathize and identify with much of his situation. Starbucks has been a wonderful and welcoming experience and it was fun to compare my story with his.
The only reason I didn't give it 5 stars was because the writing was somewhat "elementary" and his continued referencing to his former life got a little tiresome.
But, an enjoyable, quick read.
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